| Title: | Contact Center Representative |
|---|---|
| ID: | 5454 |
| Location: | St. Louis City |
| Job Type: | Temporary |
We are currently seeking a Temporary, Part-Time Contact Center Representative with high-volume call center experience, for our Animal Medical Center of Mid-America (AMCMA) St. Louis City Location. Contact Center Representatives are expected to be able to direct questions to our medical team (assistants, licensed techs, or veterinarians), as needed, and answer questions for clients regarding services and products within the hospital.
Previous call center and animal health knowledge preferred. This role would help take calls from roughly 8am - 2pm Monday - Friday.
Duties include, but are not limited to:
- Answering incoming phone calls and electronic communications
- Maintaining accurate records in AMCMA databases
- Scheduling appointments
- Cashier duties
- Maintaining client and patient confidentiality of information.
Starting wage is $14/hour.
What sets our hospital apart?
-AMCMA is part of the Humane Society of Missouri.
-We've operated a public veterinary clinic since 1923.
-There are only 16 AAHA accredited non-profit veterinary hospitals in the country, we operate 2 of them.
-We are certified Feline Friendly and practice level Fear Free Certification.
-Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals.
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